• Diversity
    Guys and Girls: Does Your Language Exclude People?Gender and language
    We can all fall into language habits that could make some people feel left out. Here are some tips for making sure your language includes everyone in the web design and development community.Read More…
  • Freelance
    A Freelancer’s Guide to Getting Paid on TimePaid on time
    As freelancers, of course, we love our work, but we also love to get paid for it. So in this tutorial I’ll give you some strategies you can use to get paid more quickly. I’ll look at selecting the right clients to begin with, establishing clear payment rules, invoicing effectively, and resolving problems.Read More…
  • Teamwork
    Freelance Collaboration: How to Work Well Together When You're Far ApartTeam collaboration
    If you freelance or accept contract work, the ability to work with or manage remote teams makes you more marketable. Most freelancers start out by working alone, but team projects tend to be larger, last longer, and often pay more than projects you can work on alone. In this tutorial, you'll learn how to work through the challenges of working on or managing a virtual team. Read More…
  • Business
    How to Raise Your Prices Without Losing CustomersRaise prices
    Price increases are a necessary part of doing business, but nobody likes talking about them. So here's a guide to communicating price changes to your customers in a way that makes them easier to understand and accept.Read More…
  • Negotiating
    Why Negotiations Get Derailed (And How to Keep Them on Track)Negotiation track
    A solid, rational argument is a good foundation to go into any negotiation. But rationality alone is unlikely to win you a negotiation. In this article, we explore the factors that influence all negotiations, and how you can use them to your advantage.Read More…
  • Email Marketing
    What Makes Readers Click Buy? The Secrets to Great Sales Emails11 clickbuy
    You've set up your email list because ultimately you want to make sales, right? In this tutorial we guide you through how to make your subscribers ready to buy from you, and how to write effective sales emails.Read More…
  • Email Marketing
    "What Should I Write About?" How to Generate Ideas for Your Email MarketingWhatshouldiwrite
    Email marketing is most effective when you send out messages frequently. In this tutorial, we'll show you how to keep coming up with fresh ideas for your emails whenever you need to.Read More…
  • Email Marketing
    How to Find Out What Your Email Subscribers Really WantWhatsubscriberswant
    Give your email subscribers what they want, and they'll keep opening your emails again and again. But how can you find out what your subscribers want? We'll show you what it takes in this tutorial.Read More…
  • Email Marketing
    How to Create an Effective Autoresponder SequenceAutoresponder
    An autoresponder sequence is ideal for improving your email open and click through rates. In this tutorial, we show you what an autoresponder sequence is, the benefits of using one in your email marketing, and how you can set one up.Read More…
  • Email Marketing
    How to Maximize Your Clickthrough Rate in Emails7 clickthrough
    On the average, for every 100 subscribers on your email list, only one subscriber will click a link in each email you send out. In this tutorial, we'll show you how you can ensure your list performs better than average so that your emails get more clicks. Read More…
  • Email Marketing
    Strategies to Boost Your Email Open Rates6 boostopenrates
    You've got an email list because you want people to read your emails. So what can you do to give your emails the best chance of being read? In this article, we show you strategies you can use to maximize your email open rate.Read More…
  • Email Marketing
    How to Write Great Subject Lines for Your Marketing Emails5 greatsubject
    You've created an email list because you want to communicate with your customers. For that to happen, your subscribers must open your emails. Effective subject lines get your emails opened. So how can you write effective subject lines?Read More…