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20 Best Free FAQ Format Microsoft Word Templates to Download 2021/2022

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By using a FAQ template doc, you can create an impressive document in minutes. This article lists premium and free FAQ templates in Word for 2021/2022

Project Proposal Template - Huntsville, a premium template from Envato Elements with a FAQ pageProject Proposal Template - Huntsville, a premium template from Envato Elements with a FAQ pageProject Proposal Template - Huntsville, a premium template from Envato Elements with a FAQ page

Project Proposal Template - Huntsville, a premium template from Envato Elements with a FAQ page

A FAQ (Frequently Asked Questions) is a print document or website page that helps provide basic information about a product or service.

There are loads of benefits to having a FAQ document. Here are some top benefits:

  • It shows initiative. You've done some research and trying to help customers by providing as much information as possible.
  • It limits the need to contact your company's support team.
  • It makes your company look professional and experienced. 

Avoid creating this FAQ document from scratch. Browse through loads of premium and free pre-built Microsoft Word print templates and pick one that suits your needs.

This article has a collection of best premium Microsoft Word print templates from Envato Elements and top MS Word templates from GraphicRiver. There's also a list of 20 free FAQ templates in MS Word found online. 

Find the Best FAQ Template Word on Envato Elements for 2021/2022 (Unlimited Use)

Envato Elements is an excellent place to start looking for premium MS Word print templates with an FAQ section. With an active Envato Elements subscription, you'll be able to download as many digital assets (including FAQ templates in Word) as you need. Access to unlimited creative files when you need them will help bring your creative projects to new heights.  

Unlock unlimited access to an all-you-can-download creative library with millions of options—all for a low monthly fee. 

Use premium MS Word templates from Envato Elements to help you work smartUse premium MS Word templates from Envato Elements to help you work smartUse premium MS Word templates from Envato Elements to help you work smart

Use premium MS Word templates from Envato Elements to help you work smart

Access creative files like:

  • presentation, graphics, print, and web templates, 
  • royalty-free music, audio, photos, and video files, 
  • fonts, 3D objects, and so much more.

Are you interested in testing out premium before signing up for Envato Elements? Explore GraphicRiver's best print templates in MS Word, pick a suitable template, and download it. Thanks to Envato Market's simple pay-per-download model, anyone can download premium files one by one. 

5 Best Premium FAQ Template Word for 2021/2022 (Envato Elements & GraphicRiver)

Let's get started by exploring different best premium print templates with an FAQ section. These files are available on Envato Elements and GraphicRiver. 

Check out this tutorial to learn how to convert InDesign templates to MS Word
Gold Brush Square Trifold BrochureGold Brush Square Trifold BrochureGold Brush Square Trifold Brochure

Kahuna_Design designed this trendy brochure template for fashion, but it can be easily used as a FAQ handout. It's a 20cm x 20cm document with six sides. Whatever your product or service, this premium template will work well for you.

Ebook - MS Word & InDesignEbook - MS Word & InDesignEbook - MS Word & InDesign

Ebook is an 18 paged custom document. Turn the resource page in this document to a FAQ section. Remove the images if you need more space for your questions and answers.

Company Profile Modern TemplateCompany Profile Modern TemplateCompany Profile Modern Template

Company Profile comes with 16 modern and clean pages. Convert any of the current sections for your FAQ needs. It can be a stand-alone FAQ document or a FAQ section within a bigger document.

Facebook Marketing and Advertising ProposalFacebook Marketing and Advertising ProposalFacebook Marketing and Advertising Proposal

This is a complete template document that comes with a proposal FAQ. It was created for those needing to propose Facebook Advertising to potential clients. But you can edit it to suit any needs.

Project Proposal Template 005 MinimalistProject Proposal Template 005 MinimalistProject Proposal Template 005 Minimalist

A minimalistic modern proposal like this is always handy. This document has a FAQ section. Besides that, you'll also find the following sections:

  • Studio Profile
  • Mission / Vision / Values
  • Design Process
  • Team
  • Capabilities / Services
  • Packages / Offers
  • Portfolio
  • Case Study
  • Client Feedback
  • Latest Clients
  • Project Brief
  • Proposed Solution
  • Quote Sign-Off
  • Invoice
  • Timeline

20 Top Free MS Word FAQ Format Template Examples to Download (2021/2022)

Premium digital files are well-designed, on-trend, easy to use, and impressive. Test them out to experience it first-hand. Check out Envato's monthly premium freebies. 

Envato Elements offers various free files for you to try monthly. You can also test out GraphicRiver's premium freebies.Envato Elements offers various free files for you to try monthly. You can also test out GraphicRiver's premium freebies.Envato Elements offers various free files for you to try monthly. You can also test out GraphicRiver's premium freebies.

Envato Elements offers 12 free files for you to try monthly. You can also test out GraphicRiver's premium freebies.

These freebie files get refreshed every month. Try again next month if a file you're looking for isn't in this month's collection. You may be in luck. 

Here's the offer:

Can't find what you're looking for in this month's selection? Explore these few free FAQ templates in MS Word found online:

This FAQ template is simple and to the point. List down all your questions and answers to help support customers.

The letterhead is gray and education-themed. This template was designed as a fact sheet but can be turned into a FAQ document.

Social Stories - Free FAQ Format WordSocial Stories - Free FAQ Format WordSocial Stories - Free FAQ Format Word

This template comes with a purple letterhead and two columns. The text highlights are in green. 

This is a simple template with black body text and red title text. There's a multicolored header.

This template has a red stripe at the header and footer. All title texts are in red too. 

There's a two-column table that helps divide questions from answers. The color used on the table is alternate per row, making it easier to read. 

The main title of this document is vertical and on the left. There's an image at the header. 

Public Relations - Fact Sheet or Free FAQ Template WordPublic Relations - Fact Sheet or Free FAQ Template WordPublic Relations - Fact Sheet or Free FAQ Template Word

Questions and answers can be on the left. There's a highlight section on the right for important information.

This is a five-page document. Titles have green text and border which breaks down content to sections. 

This template is full of tables. Each section can be a question and answer. It could get confusing, so best to be mindful of that. 

Plant - Free FAQ Format Word comes with a simple header and two columns. Include images to grab attention. 

There is an intro section followed by three columns that one can use for questions and answers. Section and title highlights are in red.

SAP Corporate - Free Fact and FAQ Template DocSAP Corporate - Free Fact and FAQ Template DocSAP Corporate - Free Fact and FAQ Template Doc

There are three columns in this document. The header and highlights are in yellow.

This free template can be used to create a FAQ document but would need some editing. If you want to avoid structural changes, this isn't a template for you.

This is an HR information sheet that comes in a FAQ format. Each question has a different color making it easy to separate it into sections.

This is an event fact sheet template with bright green highlights. It's quite a no-fuss and straightforward format.

There are two columns in this document, but they're not the same size. The left column is more significant than the right column.

Student Finance Free FAQ Template WordStudent Finance Free FAQ Template WordStudent Finance Free FAQ Template Word

This free downloadable FAQ template in Word uses orange and blue to highlight questions and essential details. It's simple but draws in attention where needed.

This free FAQ template in MS Word has a table with three columns and one row for content. 

There's no design element to this template. Questions are in bold, and answers are in italics. 

5 Quick Tips To Make Great FAQ Documents in Word 2021/2022

Here are five quick tips to help you create a modern and impressive FAQ document:

1. Keep It Minimal

Project Proposal Template - Huntsville, a minimalistic MS Word doc from Envato ElementsProject Proposal Template - Huntsville, a minimalistic MS Word doc from Envato ElementsProject Proposal Template - Huntsville, a minimalistic MS Word doc from Envato Elements

Project Proposal Template - Huntsville, a minimalistic MS Word doc from Envato Elements

Start with a minimalistic FAQ template doc and keep things simple. Stay away from adding in design elements on your own to avoid cluttering the page. Simplicity is key here.

2. Keep It Short & Simple

It's best to keep questions and answers simple. A few ways to do this:

  • Avoid uncommon or big words.
  • Use active sentences and avoid passive sentences. 
  • Keep the questions to one sentence with minimal words. 
  • Keep the answers as direct as possible. If you need to elaborate, don't use more than three short sentences per paragraph. 

3. Visualize

Information FAQ Word Concept, a premium photo on Envato ElementsInformation FAQ Word Concept, a premium photo on Envato ElementsInformation FAQ Word Concept, a premium photo on Envato Elements

Information FAQ Word Concept, a premium photo on Envato Elements

When possible, add infographics, graphics, or photos to visualize texts. These added high-resolution visuals alongside text will help your customers more. It also helps draw in your viewers.

4. Group Questions Together or Create a Flow

Start by collecting service/product and support questions. Group these questions and create sections. It'll be easier for viewers to go through them and find their questions and answer. For example, keep all product questions together, purchasing questions together, and so on.

Photographer FAQ Page Template, a premium FAQ template on Envato ElementsPhotographer FAQ Page Template, a premium FAQ template on Envato ElementsPhotographer FAQ Page Template, a premium FAQ template on Envato Elements

Photographer FAQ Page Template, a premium FAQ template on Envato Elements

Once you've listed all your questions, determine the navigational hierarchy based on the user journey. For example, start with product questions, move on to purchasing questions, and finally deliver/return inquiries.

5. What Happens If a Customer's Question Isn't on the List?

No matter how thorough you are in creating this document, there'll always be customers with questions that would need personal attention. So, the last question on this FAQ document should be along the lines of, "Have a question that's not on this list?" Direct customers to your website or the support contact details.

Discover More Top Microsoft Word Template Designs

We've explored many premium and free FAQ document templates in MS Word. Find more useful Microsoft Word templates. Start by exploring these collections:

Learn More About Making Great Word Documents in 2021/2022

Are you new to Microsoft Word? Pin this Beginner's Tutorial Guide to your browser. It serves as a quick reference when you don't want to waste time with an online search.

Here are three samples of how-to tutorials from this guide:

Download a Premium FAQ Template Word Today!

Many free MS Word templates can be used as FAQ template doc. But most times, they look too simple as it lacks professional designs. If you're looking to create an impressive FAQ document, free templates may not be the best option for you.

Go premium and work smart with professional pre-built FAQ templates in MS Word from Envato Elements. As a monthly subscriber to Envato Elements, you'll get access to millions of premium creative assets, including the best MS Word document templates. With a low monthly fee, you'll effortlessly improve all your creative projects.

Do you feel that you need to try out premium first? Check out Envato Market's top Microsoft Word templates. You can download a single file one by one on their convenient pay-per-download model. 

Get your premium downloadable FAQ template in MS Word from Envato Elements or GraphicRiver today! Subscribe and download one now!

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