Learn about Communication

Communication skills are essential to business success. Read these free communication tutorials to learn how to communicate more effectively with clients and staff.
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  1. Using Google Hangouts as a Business Tool

    Using Google Hangouts as a Business Tool

    Tutorial • Beginner

    The relaunch of my freelance writing business in early 2012 began on Google Hangouts. I'd been hired as part of a team of ebook writers and editors. We...

  2. Query Letter vs Letter of Introduction: Which to Use When

    Query Letter vs Letter of Introduction: Which to Use When

    Tutorial • Beginner

    Here's something fun about being a freelance writer: If you want a gig writing an article for a magazine or a newsletter for a business, you can get it, even...

  3. How to Write a Professional, Freelance Business Case Study

    How to Write a Professional, Freelance Business Case Study

    Tutorial • Beginner

    When a client browses through the services you offer, it can be hard for her to equate that list with the results she needs your help to reach. The best...

  4. How To Perfect A PDF with PDFpen

    How To Perfect A PDF with PDFpen

    Tutorial • Beginner

    PDF (Portable Document Format) is a pretty standard means of passing information along. As freelancers, we have many opportunities to send and receive PDFs,...

  5. Writing to Potential Clients: Be the Chameleon

    Writing to Potential Clients: Be the Chameleon

    Tutorial • Beginner

    We've all faced the challenge of exchanging messages with people we've never met in person: Face to face working in an office, the 50 year old businessmen...

  6. 25+ Professional Resources for Getting Your Book Published

    25+ Professional Resources for Getting Your Book Published

    Tutorial • Beginner

    Ever heard someone tell you that you should write a book? Or do you already have one underway? Here's a guide, filled with an overabundance of resources,...

  7. 25+ Professional Resources for Improving Your Presentation Skills

    25+ Professional Resources for Improving Your Presentation Skills

    Tutorial • Beginner

    According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the...

  8. Warning: Common Grammar Mistakes You Should Never Make

    Warning: Common Grammar Mistakes You Should Never Make

    Tutorial • Beginner

    Grammatical rules provide boundaries within which greater written communication is possible. If you lack a clear understanding of grammar rules, it can...

  9. 15+ Best Desktop Publishing Resources and Beginner Tips

    15+ Best Desktop Publishing Resources and Beginner Tips

    Tutorial • Beginner

    Desktop publishing has become a critical business skill today, and the use of the Internet means that creation of print content is no longer the only...

  10. How to Impress Clients With a Monthly Value Report

    How to Impress Clients With a Monthly Value Report

    Tutorial • Beginner

    If someone came up to your clients and asked them, "What is that freelancer doing for you?" what do you think your client will say? Will they sing your...

  11. 7 Skill-Perfecting Tips for Non-Native English Writers

    7 Skill-Perfecting Tips for Non-Native English Writers

    Tutorial • Beginner

    Internet and the English language brought people with common interests together from all around the globe, and blogging earned its big slice in launching...

  12. The 5 Best Copywriting Books: An Unconventional Guide

    The 5 Best Copywriting Books: An Unconventional Guide

    Tutorial • Beginner

    Anytime I work with a young copywriter eager to launch their career, there always comes a time when they ask the inevitable question: “what are some good...

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